- Generated sales by making outbound and receiving inbound calls. - Promote and sell ICT Bangla’s freelancing and skill development courses. - Understand customer needs and recommend appropriate courses. - Follow up with leads to close sales and meet monthly targets. - Coordinate with the sales team to ensure target achievement. - Maintain accurate sales records and prepare reports. - Analyze sales performance and suggest improvements. - Collaborate with marketing to develop lead generation strategies. - Handled customer inquiries, complaints, and issues professionally. - Maintain a positive and professional attitude with customers. - Proficient in MS Office and Google Docs, Spreadsheet.