Key Responsibilities Oversee the overall operations and daily activities of the branch to ensure smooth and efficient functioning. Develop and implement operational plans to achieve business objectives and performance targets. Supervise employees, assign responsibilities, and monitor individual and team performance. Coordinate with relevant departments to ensure effective communication and operational efficiency. Monitor operational costs, resource utilization, and productivity. Ensure compliance with company policies, procedures, and applicable workplace regulations. Identify operational challenges and implement appropriate corrective actions. Prepare and submit regular operational and performance reports to senior management. Maintain effective relationships with employees, suppliers, customers, and other stakeholders as required. Support recruitment, staff development, performance evaluation, and employee engagement. Identify opportunities for process improvement and recommend initiatives to increase efficiency. Ensure workplace safety, discipline, and proper resource management. Educational Requirements Graduation in any discipline. Additional qualifications in Business Administration, Management, or a related field will be an advantage. Required Skills and Competencies Strong leadership and team management skills. Excellent communication and coordination abilities. Sound decision-making and problem-solving skills. Knowledge of operational planning, budgeting, and performance monitoring. Proficiency in MS Office and reporting tools. Ability to manage multiple priorities and work under pressure. Salary and Benefits Salary: Negotiable. Other benefits will depend on company policy.