Job Responsibilities: • Handle inbound and outbound calls professionally. • Respond to customer inquiries and provide accurate information about products and services. • Follow up with potential and existing customers. • Maintain customer records and update information in the CRM system. • Resolve customer complaints or escalate issues to the appropriate department. • Achieve daily call targets and maintain high customer satisfaction. • Coordinate with internal teams to ensure smooth customer service. • Prepare daily call reports and maintain proper documentation. Benefits: • Salary will be reviewed and increased after 3 months based on performance and work efficiency.