Call Centre Executive

📞 Customer Support Executive – Call Center Job Responsibilities: ✅ Provide accurate and up-to-date information about company services to customers. ✅ Confirm customer orders via phone in a professional and timely manner. ✅ Maintain a friendly, positive, and professional tone during all customer interactions. ✅ Handle both inbound and outbound calls efficiently. ✅ Address customer inquiries, complaints, and requests effectively. ✅ Record call details and follow up as necessary to ensure customer satisfaction. ✅ Collaborate with relevant departments to resolve customer issues quickly. Requirements: Excellent verbal communication skills in both Bengali and English Prior experience in a call center or customer service role is preferred Basic computer skills (typing, CRM, data entry) Ability to multitask and stay calm under pressure Professional attitude, team player, and proactive mindset