Position: CRM Executive (Based on Competency) Job Responsibilities: • Handle inbound and outbound customer calls professionally • Provide accurate information about products and services • Maintain and update customer records in the CRM system • Resolve customer inquiries, complaints, and follow‑ups efficiently • Meet daily and monthly call and service targets • Ensure high customer satisfaction through quality communication • Coordinate with team leaders and supervisors when required Age Requirement: • Up to 25 years Salary: • BDT 7,000 – 10,000 Experience: • Minimum 1 year preferred • Freshers are encouraged to apply (Smart and frequent speakers will be given priority) Key Requirements: • Excellent communication and listening skills • Ability to speak clearly and confidently • Basic computer knowledge • Positive attitude and customer‑focused mindset 📞 Contact Us: 📱 Phone: • 09643221137 • 09639189762 💬 WhatsApp: • 01321154005 📧 Email: • hr@btlgroupltd.com 📍 Office Address: Oriental Arcadia, House No‑27 Road‑44, Level‑05, Unit‑9B & 10B Gulshan‑2, Dhaka‑1212