Job Responsibilities • Handle customer queries professionally through phone, message, and social media • Provide accurate information about products/services to customers • Respond to customer complaints and help resolve issues effectively • Maintain good communication with customers in both English and Bangla • Manage and reply to messages/comments on social media platforms • Record customer feedback and report important issues to management • Support day-to-day customer service operations • Maintain a friendly and professional attitude while communicating with customers Educational Qualification • Minimum HSC / Graduate Requirements • Basic computer knowledge • Ability in social media handling • Good communication skill in both English & Bangla • Smart, polite, and customer-focused attitude Job Time • 10:00 AM – 6:00 PM Salary & Benefits • Attractive salary • Bonus & incentive • Friendly working environment • Training & career development