Job Responsibilities: • Handle customer calls and Facebook page messages/comments • Assist customers with inquiries, bookings, and complaints • Coordinate with relevant departments • Maintain customer records and ensure timely responses Requirements: • HSC/A-Level passed • Good communication and teamwork skills • Basic computer knowledge (Email, Google Sheets, Docs, Slides & MS Excel) • Customer service mindset Benefits: • Meal Facility • 9-hour duty • 1 weekly holiday