Job Responsibilities: • Handle customer inquiries via phone, email, and chat in a professional manner. • Provide accurate information about the company's products and services. • Resolve customer complaints and ensure a high level of customer satisfaction. • Build strong relationships with clients and follow up on their needs. • Record customer interactions and maintain the customer database accurately. • Collaborate with internal teams to improve the overall customer experience. • Achieve daily and monthly performance targets. Requirements: • Minimum educational qualification: HSC or equivalent. • Strong communication and interpersonal skills. • Basic computer knowledge and familiarity with email, chat, and online communication tools. • Ability to handle customer complaints patiently and professionally. • Good problem-solving skills and a customer-focused mindset. • Ability to work independently and as part of a team. • Previous experience in customer service will be an advantage. • Must be responsible, punctual, and willing to learn.