Job Responsibilities: • Manage incoming customer inquiries via phone, social media, and WhatsApp regarding premium fashion products. • Provide detailed information about product quality, sizing, and the cash-on-delivery process. • Process customer orders accurately and ensure timely coordination with the delivery team. • Handle customer complaints and provide effective solutions to maintain high satisfaction levels. • Maintain a comprehensive database of customer interactions and feedback for service improvement. • Assist in the quality check process to ensure 100% product standards before shipping. Requirements & Qualifications: • Candidates must have at least 1 year of relevant experience in customer handling or e-commerce. • Excellent verbal and written communication skills in both Bangla and English are required. • Applicants should be highly organized, responsible, and have a positive learning attitude. • Basic knowledge of e-commerce operations and order management systems is essential. • Female candidates who are ready to join immediately will be given high preference. Benefits: • The company offers a friendly and supportive work environment for all employees. • Staff members will enjoy an annual tour and two Festival Bonuses each year. • Daily snacks are provided at the office to ensure a comfortable working experience. • Employees are entitled to a yearly salary increment based on their performance. How to Apply: Interested candidates are requested to submit their CV through the following: • Email: contact.1tint@gmail.com • WhatsApp: +880 1711-296568