Customer Service Executive

• Respond to customer inquiries via phone, email, or live chat in a professional and timely manner. • Address customer concerns and complaints effectively, ensuring customer satisfaction. • Provide product information, support, and troubleshooting assistance. • Maintain and update customer records in the system. • Collaborate with other teams to resolve complex customer issues. • Follow up with customers to ensure their concerns have been fully addressed. • Continuously improve customer service processes.