Key Responsibilities: • Provide prompt and efficient solutions to customer queries. • Maintain accurate support records and documentation. • Assist clients with software setup and configuration. • Coordinate effectively with the technical team. • Travel outside Dhaka for official assignments if required (travel allowance applicable). Qualifications & Requirements: • Education: Diploma or equivalent in Computer Science/IT. • Technical Skills: Hands-on expertise in IT tools and software; proficiency in MS Office and Google Sheets. • Soft Skills: Strong communication and problem-solving skills. • Preferences: Candidates residing near Badda will be given preference. • Availability: Must be willing to join immediately. Salary & Benefits: • Salary: BDT 8,000 per month. • Benefits: Tea and snacks provided; travel allowance for out-of-Dhaka assignments; opportunity for permanent employment upon successful internship completion. Application Process: Interested candidates are requested to send their updated Curriculum Vitae (CV) via Email or WhatsApp to the following contact details: • Email: hr.shohozsoftware@gmail.com • WhatsApp: 01676916467