Female candidates are highly encouraged to apply. Job Responsibilities: • Handle inbound customer inquiries through calls, emails, and social media • Provide both pre-sales and post-sales support to clients • Proactively acquire new clients through outbound calls and follow-ups • Maintain customer database and update CRM logs regularly • Assist the sales team with scheduling, coordination, and follow-ups • Resolve client complaints professionally and ensure customer satisfaction Requirements: • 1–3 years of experience in customer service, telemarketing, or client acquisition • Experience in an IT or software company will be preferred • Excellent communication skills in both Bengali and English, verbal and written • Strong listening, problem-solving, and negotiation skills • Basic knowledge of websites or software will be considered an advantage • Proficiency in MS Office and basic CRM tools Educational Qualification: • Bachelor’s degree in any discipline • Candidates from Business, Marketing, or Communications background will get preference Salary & Benefits: • Salary: BDT 12,000 – 25,000 (based on experience and performance) • Attractive performance bonus on client acquisition • Weekly 2 holidays • Festive bonuses • Friendly and professional work environment Additional Information: Applicants should mention the following in their application: • Relevant customer service / acquisition experience • Expected salary • Earliest joining date Job Type: • Full-time office job • No remote option available Note: • Only shortlisted candidates will be contacted