Job Responsibilities: • Handle customer inquiries and reception desk activities professionally • Manage incoming phone calls, WhatsApp messages, and office correspondence • Assist clients with travel-related information and services • Maintain office records, files, and daily administrative documentation • Welcome visitors and ensure a positive customer experience • Coordinate with internal teams to support office operations • Perform other reception and administrative duties as assigned Experience: • Previous work experience in a Travel Agency is mandatory • Experience in reception, customer service, or administrative roles will be preferred Qualifications & Requirements: • Good communication and customer service skills • Basic computer knowledge and office management skills • Smart, presentable, and responsible • Ability to work independently and maintain professionalism • Strong organizational and multitasking abilities Salary & Benefits: • Salary will be discussed during the interview based on experience and qualifications