Responsibilities: • Welcome guests warmly and provide professional front desk support • Handle guest check-in and check-out procedures efficiently • Respond to guest inquiries, requests, and complaints in a courteous manner • Maintain accurate guest records and reservation details • Coordinate with other departments to ensure smooth guest service • Deliver excellent hospitality and ensure guest satisfaction at all times Requirements: • Minimum 2 years of relevant experience in a similar role • Passionate, professional, and service-oriented mindset • Strong communication and interpersonal skills • Ability to handle guests politely and efficiently • Presentable, responsible, and well-mannered • Basic computer knowledge will be an advantage