Requirements: Minimum 1–2 years of relevant experience. Candidates with 2+ years of experience will be given preference. Previous experience in the Hotel & Resort industry will be considered an advantage. Strong communication and interpersonal skills. Job Responsibilities: Welcome guests and provide exceptional customer service. Handle guest check-in and check-out procedures efficiently. Respond to guest inquiries, requests, and complaints in a professional manner. Coordinate with housekeeping and other departments to ensure guest satisfaction. Maintain accurate guest records and reservation information. Answer phone calls and provide information about hotel services and facilities. Ensure a smooth and pleasant guest experience throughout their stay. Follow hotel policies, procedures, and service standards. Interested candidates are requested to send their updated CV to: Email: hr@empyreanhotelbd.com