Online Sales & Customert Support Executive

Job Responsibilities Handle customer calls, chats & emails professionally from office desk Communicate with customers regarding products & services Follow up with leads and convert them into active clients Maintain daily sales records, reports & performance sheets Coordinate with courier services from order confirmation to delivery Resolve customer issues and provide after-sales support Manage Facebook page & inbox queries (reply comments/messages) Work closely with sales & marketing team to achieve targets ✅ Requirements Excellent communication & professional speaking ability Strong problem-solving and quick decision-making skills Basic computer knowledge (Email, Excel/Sheets, Facebook inbox) Responsible, punctual & target-oriented mindset Ability to work from office regularly (10 AM – 8 PM)