Job Description Manage the office reception and front desk professionally. Receive and handle incoming phone calls and provide necessary information to customers. Communicate with customers professionally and assist them with their inquiries and service-related needs. Maintain customer information and records in the computer database. Perform basic data entry, typing, file management, document preparation, and other computer-related tasks. Use basic MS Word, MS Excel, email, and general computer applications for daily office operations. Maintain and update customer databases and office records accurately. Coordinate with office staff to ensure smooth customer service and daily operations. Maintain a polite, friendly, professional, and customer-focused attitude at all times. Perform other basic administrative and office support duties as assigned.