Company Name: • Eastern Bank PLC. Post Name: • Trainee Officer, Cards Acquisition Job Grade: • Trainee Assistant Officer (TAO) Employment Status: • Full Time Job Location: • Dhaka Job Responsibilities: • Identify and approach potential customers for credit card sales • Explain the features and benefits of different credit cards and assist customers in completing applications • Coordinate with respective officers to ensure approval and delivery of cards in the shortest possible time • Achieve and exceed monthly sales targets set by the bank • Ensure proper card activation and encourage supplementary card usage • Provide excellent customer service, resolve customer inquiries and complaints, and ensure fraud-free onboarding • Collect information on market trends, products, and competitor bank strategies and propose new initiatives to line managers • Maintain daily and weekly sales reports and share them with the line manager Educational Qualification: • Minimum graduate from a recognized institution Experience Requirements: • No experience required • Candidates with similar job experience will get preference • Fresh graduates are highly encouraged to apply Additional Requirements: • Passionate to build a number-driven banking career • Good knowledge of sales, customer service techniques, and strategies • Excellent communication and negotiation skills • Ability to work independently • Outgoing and persuasive personality • Proficient in online platforms and Microsoft Office applications Salary: • Monthly gross salary: BDT 31,000 Compensation & Benefits: • Festival bonus • Hospitalization and maternity reimbursement • Leave benefits and other facilities as per HR policy • Career progression through structured performance evaluation • Opportunity to be absorbed as a permanent employee (Junior Officer) after successful completion of the trainee period • Dynamic, tech-driven, and customer-focused work environment • Interested applicants should apply through: www.ebl.com.bd/career • Application Deadline: May 02,