Key Responsibilities: • Oversee and manage overall company operational activities • Maintain effective communication with agents and clients • Handle visa processing updates and ensure smooth workflow • Communicate with clients regarding Middle East visa procedures • Resolve internal and external transaction-related issues • Prepare daily operational reports and support company targets Requirements: • Minimum Education: Bachelor’s degree in any discipline • Experience: 2–3 years of experience in an overseas company • Strong communication, negotiation, and presentation skills Technical Skills: • Proficiency in Microsoft Word & Excel • Basic knowledge of Photoshop • Basic accounts handling skills Office Hours: • 10:00 AM – 7:00 PM • Weekly Holiday: 1 day Compensation & Benefits: • Salary: Negotiable • Fully subsidized lunch • Tea & snacks facilities • Mobile bill reimbursement • Tour Allowance (T.A.) • Annual salary review • 2 festival bonuses per year • Probation period: 3 months • Professional growth opportunities