- Generated sales by making outbound and receiving inbound calls.; - Promote and sell ICT Bangla’s freelancing and skill development courses.; - Understand customer needs and recommend appropriate courses.; - Follow up with leads to close sales and meet monthly targets.; - Coordinate with the sales team to ensure target achievement.; - Maintain accurate sales records and prepare reports.; - Analyze sales performance and suggest improvements.; - Collaborate with marketing to develop lead generation strategies.; - Handled customer inquiries, complaints, and issues professionally.; - Maintain a positive and professional attitude with customers.; - Proficient in MS Office and Google Docs, Spreadsheet.