Company Name TV Hut Position Name Customer Service Agent Vacancy 02 Job Location New Elephant Road, Dhaka Address: H-36/6, Square Tower, New Elephant Road, Dhaka-1205 Employment Type Full-Time Educational Qualification Bachelor’s / Honors (Running or Completed) Experience Minimum 1 year of experience preferred Freshers are also encouraged to apply Salary BDT 10,000 – 15,000 Salary & Benefits Mobile bill allowance Performance bonus Overtime allowance Partial lunch facility 2 festival bonuses Annual salary review after confirmation of permanent employment Office Time 10:00 AM – 7:00 PM Work Days 6 days a week Job Responsibilities Handle customer inquiries through inbound calls, social media, and digital platforms Make outbound calls to explain products and services Clearly communicate product features, prices, and ongoing offers Achieve daily, weekly, and monthly sales targets Follow up with customers to ensure smooth service experience Handle complaints professionally and escalate when necessary Coordinate with internal teams to ensure customer satisfaction Stay updated on product knowledge and current offerings Maintain accurate records using CRM tools Prepare and submit regular performance reports Work on a roster-based schedule Requirements Strong communication and customer service skills Positive, professional, and customer-focused attitude Ability to work in a team and handle customers professionally Why Join Us Opportunity to work in a fast-growing consumer electronics marketplace Work in a scaling D2C eCommerce environment Professional growth opportunities Mentorship from experienced industry experts Regular product training from global brands Website www.tvhut.com.bd How to Apply Send your updated CV via WhatsApp 01762-504469