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Job Details
* Confirm customer orders over phone calls & messages.
* Follow up on pending and dispatched orders to ensure timely delivery.
* Handle and respond to customer queries via phone, email, and social media.
* Manage inbox and comment queries on Facebook, Instagram, and other platforms.
* Maintain accurate records of customer communications and resolutions.
* Ensure a positive and professional tone.
Job Requirements
Experience years
- 2
Minimum education
- Honors
Additional requirements
- Gender : Female
- Skills : Customer Communication, Query Management, Order Coordination, Microsoft Excel, CRM Tools
- Certifications : Must be graduated (no running students)
- Age : 23-28 years old
About Recruiter
-
Jahangir gate, Dhaka
About company
Two of Pakistan’s most renowned designer fashion brands Maria B (https://www.mariab.ae/) & Sapphire (https://pk.sapphireonline.pk) are officially launching in Bangladesh by November 2025. As part of a Bangladeshi group of companies will be managing both brands locally and is now looking for female Customer Support Executives to join the team.