Responsibilities • Respond to customer queries in a professional and timely manner • Provide accurate information about products, services, or company policies • Handle customer complaints and resolve issues efficiently • Maintain regular follow-up with customers when necessary • Record customer interactions and update relevant information properly • Coordinate with internal teams to ensure smooth customer support service • Maintain a polite, helpful, and customer-focused attitude at all times Requirements • Prior experience in customer support / customer service is required • Good communication and interpersonal skills • Ability to handle customer issues professionally and calmly • Basic computer knowledge and typing skills • Responsible, sincere, and service-oriented • Female candidates are encouraged to apply Salary • Salary: Negotiable / To be discussed during the interview