Responsibilities: • Welcome guests warmly and ensure a positive first impression • Handle check-in and check-out procedures efficiently • Provide guests with accurate information about hotel services and facilities • Respond to guest inquiries, requests, and complaints professionally • Maintain proper records and update guest information in the system • Coordinate with other departments to ensure smooth guest service General Requirements: ✔ Minimum SSC / HSC / Bachelor’s Degree (as per position) ✔ Relevant experience in the hospitality industry will be an advantage ✔ Good communication skills & positive attitude ✔ Ability to work in a team and perform under pressure ✔ Well-groomed appearance ✔ Basic computer knowledge What We Offer: ⭐ Competitive salary & benefits ⭐ Professional working environment ⭐ Career growth opportunities ⭐ Staff meals & accommodation (as per company policy)