Job Type: • Full-time Work Schedule: • Monday to Friday Shift Time: • 6:00 PM to 3:00 AM (Bangladesh Time) Weekly Holidays: • 2 days Education Requirements: • Bachelor/Honors • English Medium background (O/A Levels) preferred • Graduates in English or candidates with strong English communication skills are encouraged to apply Additional Requirements: • Age: 22 to 35 years • Fluent in English, especially in speaking and listening • 1 to 2 years of experience in U.S. Medical and Healthcare Services • Comfortable working night shifts • Basic computer and technical skills • Prior experience working through remote desktop • Strong multitasking ability and comfort in a fast-paced work environment • Must be proactive, responsible, and willing to learn • Must have a suitable work-from-home environment and strong internet connectivity • Familiarity with Google Workspace, CRM software, and virtual meeting platforms • Strong time management and accountability Responsibilities: • Communicate with international patients in English • Assist with medical insurance-related information • Manage and maintain patient documents and records • Coordinate doctor appointments efficiently • Support day-to-day communication and client handling tasks • Maintain professionalism and accuracy in all patient interactions Compensation and Benefits: • Weekly 2 holidays • Yearly salary review • Career growth opportunity in the U.S. Healthcare Industry • Professional, fast-paced, and supportive team environment We Are Looking For: • Candidates who are fluent and confident in English communication • Individuals with prior healthcare service experience • Responsible, punctual, and highly organized professionals • Team players who can manage multiple tasks efficiently • Candidates who can work independently from home with reliability