Company Name: Winer Communication Position: Jr. Network Engineer, NOC Vacancy: 03 Employment Status: Full-Time (Field Support Engineer) Workplace: Chittagong Job Responsibilities: Key Responsibilities: • Provide technical support to clients via phone and WhatsApp • Monitor and maintain MikroTik, OLT, ONU, and servers • Troubleshoot and resolve internet connectivity issues, both remotely and on-site • Maintain daily operational reports using Excel or Google Sheets • Configure and manage client devices such as routers, ONU, and bandwidth setup • Monitor log servers, FTP server, SMS panel, website, and email services • Coordinate with the technical team for field operations Educational Requirements: Qualification: • BSc in CSE / IT OR • Diploma in Computer Science & Engineering Experience Requirements: ⏳ Experience: • 1 to 2 years of professional experience in the ISP sector or a similar field • Freshers are also encouraged to apply Additional Requirements: Preferred Skills & Competencies: • Basic knowledge of Networking, MikroTik, and OLT systems • Strong communication and interpersonal skills • Self-motivated and able to work under pressure • Age: 23 years and above • Excellent customer service and communication skills • Strong problem-solving mindset and attention to detail • Ability to manage multiple tasks efficiently • Willingness to work in shifts, roster-based, and on weekends if required in emergency situations • Professional certifications/courses such as CCNA, MTCNA, MTCRE will be considered an added advantage Salary & Benefits: • Salary: BDT 12,000 – 18,000 (Based on expertise and experience) • Weekly Holiday: 01 day • Salary Review: Yearly (based on performance) • Festival Bonus: 2 yearly • Other benefits as per company policy Application Procedure: Interested candidates are requested to send their updated CV with a recent photo to: Email: hr@winercommunication.com.bd WhatsApp: 01615557782 Subject Line: Application for Network Engineer, NOC