Communication Officer

Communicate with students by phone or in person to share accurate information; Help students fill out admission forms and check their documents; Host Facebook Live sessions and shoot video content related to courses for use on online platforms; Build good relationships with students through clear and friendly communication; Answer student questions and resolve any complaints both online and offline; Keep student records and documents organized and up to date; Reply to student messages and questions received through online platforms; Handle incoming and outgoing mail and documents properly; Speak fluently in English when talking to foreign guests or partners; Follow company rules and communication guidelines; Stay calm and professional, even when working under pressure.