Customer Support Executive

We're Hiring: Customer Support Executive at MindSheba! Are you passionate about helping others and providing exceptional customer service? Join MindSheba, Bangladesh's leading mental health platform, as a Customer Support Executive! Position: Customer Support Executive Location: Banani, Dhaka (Office-based) Working Hours: 10:00 AM - 6:00 PM Weekly Off: Friday Salary: 12,000 - 15,000 BDT (Negotiable based on experience) Who Can Apply? Students currently enrolled in any discipline, any university, including running National University students Excellent communication skills in Bangla and English Friendly, patient, and customer-oriented attitude Ability to work in a fast-paced environment with a positive mindset Prior experience in customer support is a plus but not mandatory What You'll Do: Handle customer inquiries via phone, email, and chat with professionalism and empathy Assist clients in booking counselling and therapy sessions Provide timely support and information about our mental health services Maintain accurate records of customer interactions Why Join MindSheba? Work with a dedicated team making a real difference in mental health awareness and support. Gain valuable experience in the growing mental health industry. Friendly office environment in Banani with a fixed weekly holiday. Interested? Send your CV and a brief introduction to hr.mindsheba@gmail.ccom