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Job Responsibilities (Customer Support Executive):
Handle both inbound and outbound customer interactions with professionalism and efficiency
Respond promptly to customer inquiries through phone, email, or messaging platforms
Deliver accurate, clear, and relevant information regarding products, services, or order status
Ensure a high level of customer satisfaction through friendly and solution-focused communication
Maintain proper records of interactions and take follow-up actions where necessary to resolve issues
Collaborate with internal teams to ensure seamless support and fast problem resolution
Additional perks
Job Requirements
Experience years
- 0-3
Minimum education
- HSC
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iHelpBD