Job Responsibilities: • Receive and handle customer phone calls professionally. • Manage both inbound and outbound calls. • Explain company services and information clearly to customers. • Resolve customer queries and provide accurate information. • Maintain daily call records and reports. • Coordinate effectively with the team to ensure quality customer service. Requirements: • Good English speaking and communication skills. • Smart, polite, and confident personality. • Customer service-oriented mindset with a strong sense of responsibility. • Basic computer knowledge will be an added advantage. • Experienced candidates will be preferred; however, freshers are encouraged to apply. Benefits: • Professional Training • Performance Bonus • Career Growth Opportunities • Friendly & Supportive Working Environment