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🌟 We're Hiring: Executive - Customer Service (Female)
National Islamic Group Company Limited
Are you passionate about customer service and communication? Join our dynamic team and grow your career!
🔰 Job Title:
Executive - Customer Service (Female)
Position Level: UM / BM / GM
📝 Job Responsibilities:
Provide face-to-face customer support.
Handle incoming customer phone calls and inquiries.
Manage customer schedules and appointments.
Update and maintain customer database.
Implement retention strategies to boost customer loyalty.
Resolve customer complaints professionally.
Ensure service quality as per company standards.
Learn and improve through continuous reading and self-study.
Carry out other duties assigned by management.
📌 Employment Status:
Full-Time / Part-Time
🏢 Workplace:
Work at office
🎓 Educational Requirements:
Minim
Job Responsibilities:
Face to Face Customer Support.
Receive customer's phone calls and answer queries;
Customers schedule according to the day and time;
Regularly maintain and update customer's database based on information;
Driving customer retention programs to ensure loyalty;
Manage customers complains accordingly;
Ensure customer services according to the given requirements;
Continuously improve knowledge through reading and self-study.
Others activities as advised by supervisor and management;
Employment Status:
Full-time/Part Time
Workplace;
Work at office.
Educational Requirements:
HSC, Bachelor degree in any discipline.
Experience Requirements:
N/A
Freshers are also encouraged to apply.
Additional Requirements:
Age 20to 40years
Only Females are allowed to apply
Job Location:
Ray saheber bazar moar/Tatibazar/niyabazar/jatrabar/puran Dhaka /jurain Motijheel branches-Dhaka
Salary:
Tk. 25000 - 38000 (Monthly)
Compensation & Other Benefits
Salary Review:
Yearly
Festival Bonus: 2
Sales incentives based on performance;
Transport Allowance;
Other facilities will be provided as per company policy.
Please Send Your CV
Application Deadline:
10/07/2025
Job Requirements
Experience years
- 0-3
Minimum education
- HSC
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