Customer Support Executive

💼 Key Responsibilities: 💬 Respond swiftly to customer inquiries through phone calls, Facebook messages, page comments, and ticketing platforms ✅ Address complaints with empathy and efficiency, turning challenges into opportunities 📈 Proactively generate leads and convert interactions into new customer acquisitions 🔍 Understand and assess customer needs to deliver tailored solutions and ensure satisfaction 🤝 Build lasting relationships with customers based on trust, reliability, and consistent communication 🌈 Maintain a professional, courteous, and positive demeanor—no matter the situation