Job Responsibilities: • Make outbound calls to existing and potential customers. • Communicate with customers clearly and professionally. • Follow up with customers regarding products, services, inquiries, or previous interactions. • Understand customer needs and provide appropriate information or solutions. • Maintain positive relationships with customers through regular follow-ups. • Collect customer feedback and identify areas for improvement. • Maintain accurate records of customer calls and follow-up activities. • Coordinate with internal teams when necessary to ensure customer satisfaction. Requirements: • Excellent verbal communication and interpersonal skills. • Confident and professional phone manner. • Strong persuasion, follow-up, and relationship-building skills. • Customer-focused and target-oriented mindset. • Previous experience in outbound calling, telesales, or customer service will be an advantage.