Job Responsibilities: • Respond to customer inquiries through Facebook, WhatsApp, Messenger, Phone Call & Email. • Handle Social Media Pages and Business Communication professionally. • Communicate with potential customers and understand their business requirements. • Qualify leads and schedule ERP demonstrations for the Sales Team. • Follow up with prospects and existing customers. • Maintain customer records and update CRM regularly. • Coordinate with Sales, Support and Implementation Teams. • Ensure excellent customer experience and timely communication. • Prepare Daily Communication & Lead Reports. Requirements: • Bachelor's Degree / BBA / MBA / Honors in any discipline. • Fresh graduates are encouraged to apply. • Experience in Customer Service, CRM, Call Center, Digital Communication or Sales Support will get preference. • Excellent Communication Skills • Smart & Professional Personality • Computer & Internet Proficiency • Facebook Business Suite • WhatsApp Business • Microsoft Word & Excel • Bangla & English Typing • Fast Learning Ability • Positive Attitude • Customer Handling Skills Benefits: • Competitive Salary • Performance Bonus • Sales Incentive • Mobile Bill • Transportation Allowance • Free Lunch • Festival Bonus • Paid Leave • Professional Training • Career Growth Opportunity • Friendly Corporate Work Environment