Customer Service Officer (Inbound)
Posted on 22/Aug/2026 11:40
- TK10000-13000Per month
- Deadline 20/Sep/2026
Customer Service
Dhaka District, Nilot Niloy Tower, Nikunja 2, Khilkhet,Dhaka
GENEX INFOSYS PLC
- Job Info
- About Recruiter
Job Details
Position Name
Customer Service Executive
Job Type
Full-time
Job Nature
Customer support, phone call handling, customer inquiry management, and issue resolution
Job Responsibilities
Manage incoming customer inquiries via phone in a professional manner.
Resolve customer issues effectively and ensure a positive customer experience.
Provide accurate product and service information to customers.
Handle customer questions, complaints, and service-related concerns.
Maintain polite and professional communication with customers.
Follow up with customers when required.
Submit daily/weekly work reports as per company requirements.
Perform other customer service-related tasks assigned by the management.
Requirements
Excellent communication skills in Bengali.
Strong problem-solving abilities.
Helpful attitude and patience while dealing with customers.
Ability to communicate politely and professionally over the phone.
Responsible, smart, and punctual.
Interest in customer service work.
Freshers are welcome to apply.
Educational Qualification
Minimum HSC pass or Graduate.
Experience
Experience in customer service will be given preference.
Freshers are also encouraged to apply.
Salary & Benefits
Salary: BDT 10,000 to BDT 13,000
Benefits: Including KPI bonuses
Application Process
Interested candidates may apply as per the company’s instructions or contact directly for more details
Additional perks
Job Requirements
- Gender: কোনো লিমিট নেই
- Minimum education: HSC
- Experience: Not required
- Skill: Excellent communication skills in Bengali,Strong problem-solving abilities
GENEX INFOSYS PLC
Nilot Niloy Tower, Nikunja 2, Khilkhet,Dhaka
About company
We are looking for energetic, professional, and motivated individuals to join our growing team at Genex Infosys PLC.
Work environment

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