Position Floor Captain Job Location Mymensingh Job Type Full-time Key Responsibilities - Supervise daily floor and restaurant service operations - Guide and monitor waiters and service staff - Ensure proper guest service and satisfaction - Handle guest complaints and requests professionally - Maintain service quality and restaurant standards - Coordinate with kitchen and management team - Ensure cleanliness, table setup, and smooth service flow - Support team members during busy hours - Report daily service activities to management Requirements - Previous experience in hospitality or restaurants is preferred - Experience in a supervisory role will be an advantage - Must have a professional attitude - Strong leadership and teamwork skills are required - Good communication and guest handling skills - Must be responsible, punctual, and well-organized - Ability to work under pressure