Call Center Service Representatives

Key Responsibilities ✅ Handle inbound/outbound customer calls with professionalism and empathy Resolve customer concerns efficiently, ensuring high satisfaction Maintain accurate and detailed records of customer interactions Collaborate with internal teams for issue resolution and follow-ups Consistently uphold company service quality standards ✅ Candidate Requirements Excellent communication skills in Bangla and English Strong problem-solving skills with a customer-first attitude Patience, empathy, and ability to work under pressure Basic computer literacy and typing proficiency Prior call center/customer service experience preferred but not mandatory