Job Responsibilities: • Handle incoming and outgoing customer calls professionally. • Respond to customer queries and provide accurate information. • Address customer complaints and ensure timely follow-up. • Maintain call records and update customer information as required. • Coordinate with relevant departments to resolve customer issues. • Maintain professional communication and ensure quality customer service. • Achieve assigned call-handling and performance targets. Requirements: • Good communication skills in Bangla. • Basic communication skills in English. • Strong listening and customer-handling skills. • Previous Call Centre / Customer Service experience will be given preference. • Relevant experience in an interior design company is preferred.