Job Responsibilities: Oversee daily business operations to ensure smooth workflow, operational efficiency, and achievement of organizational goals. Supervise, guide, and motivate team members to maintain productivity and professional standards. Develop work schedules, assign responsibilities, and monitor employee attendance and performance. Coordinate with different departments to ensure effective communication and smooth execution of daily activities. Monitor operational performance, identify areas for improvement, and implement effective solutions. Ensure excellent customer service by addressing inquiries, handling complaints, and maintaining customer satisfaction. Prepare operational reports, maintain necessary records, and provide regular updates to senior management. Monitor inventory, supplies, and other operational resources to ensure proper utilization and minimize wastage. Support budget management, cost control, and resource planning to improve operational efficiency. Assist in recruiting, training, coaching, and evaluating employees to strengthen team performance. Ensure compliance with company policies, operational procedures, workplace safety requirements, and service standards. Identify operational challenges and take appropriate action to resolve issues promptly. Develop and implement strategies to improve productivity, service quality, and overall business performance. Maintain a professional working environment and promote teamwork, accountability, and continuous improvement. For Manager candidates, take responsibility for overall operational planning, decision-making, and team performance. For Assistant Manager candidates, support the Manager in supervising operations and take charge of assigned responsibilities when required.