WE ARE HIRING Express One Limited (Courier Company) is looking for a qualified and experienced professional for the position of Operation Assistant Salary: As per company policy Experience: Minimum 2 year Key Responsibilities: 1. Courier & Field Operations Monitor courier attendance, arrival status, and daily delivery activities. Track pending/urgent deliveries and update POD status in the system. Guide and train couriers on company policies, workflows, and customer service. Monitor bank consignments and documents to ensure timely delivery within SLA. Verify, cross-check, and reconcile operational data with system records. Prepare weekly delivery reports for cards and cheque books. 2. Customer Support Handle customer calls and resolve delivery-related queries. Conduct delivery confirmation calls when required. Maintain accurate records of calls, inquiries, and delivery updates. Monitor emails and handle delivery-related queries and escalations. 3. Reporting & Administration Prepare daily, weekly, and monthly courier performance reports. Monitor delivery performance and submit reports to the reporting manager. Implement management instructions and operational updates. Coordinate with Operations and relevant departments for smooth workflow. Apply Now: Interested candidates are requested to send their latest CV to: Email: expressoneltdcareer@gmail.com