Job Responsibilities: • Welcome and assist visitors and guests in a professional and friendly manner. • Handle incoming phone calls and direct them to the appropriate person or department. • Provide accurate information and assistance to customers regarding company services. • Listen to customer queries and complaints and provide appropriate solutions or support. • Maintain a professional and positive relationship with customers and visitors. • Maintain necessary records, documents, and customer information properly. • Support daily reception and customer service operations. • Coordinate with internal teams to ensure smooth customer service. Requirements: • Age between 21 and 30 years. • Excellent communication and interpersonal skills. • Smart, presentable, polite, and professional personality. • Previous experience in Receptionist/Customer Service will be preferred. • Good communication skills in both Bangla and English. • Basic knowledge of computer and MS Office applications is preferred. • Ability to work responsibly in a professional office environment.