Job Responsibilities Welcome patients and visitors courteously and provide a professional reception experience. Deliver excellent patient care and customer service by responding to inquiries with patience and professionalism. Assist patients with appointments, registration, and necessary information. Receive and direct phone calls and provide accurate information to patients and visitors. Guide patients to the appropriate department or staff member as required. Maintain patient registration details, appointment schedules, and reception records accurately. Coordinate with relevant departments to ensure smooth patient service and minimize waiting time. Handle patient inquiries and concerns professionally while maintaining confidentiality. Keep the reception area organized, clean, and welcoming. Perform other reception and administrative duties as assigned by management. Educational Requirements HSC, Honours, or Master's degree. Good communication and interpersonal skills. A polite, patient-focused, and professional attitude. Basic computer skills and the ability to maintain records accurately. Strong organizational skills and the ability to handle multiple tasks. Previous experience in reception, customer service, or a healthcare setting will be an advantage. Salary & Benefits Salary and other benefits will be determined by the employer based on the organization's policy and the candidate's qualifications and experience.