Job Responsibilities: • Supervise daily restaurant operations and ensure smooth service. • Monitor Waiters, Senior Waiters and other restaurant staff during shifts. • Assign daily tasks and ensure staff follow operational procedures. • Monitor customer service, food service and overall dining experience. • Handle customer complaints and resolve service-related issues professionally. • Coordinate with kitchen and service teams to ensure timely food delivery. • Monitor table setup, restaurant cleanliness and hygiene standards. • Ensure compliance with restaurant service, food safety and operational standards. • Monitor staff attendance, punctuality and work performance. • Support staff training, coaching and onboarding when required. • Monitor inventory and report shortages or operational requirements to management. • Prepare or maintain daily operational reports when required. • Report service issues, customer feedback and operational concerns to management. • Perform other duties assigned by the Restaurant Manager or management. Requirements: • Previous experience in restaurant supervision or a similar hospitality role. • Strong leadership, communication and customer service skills. • Good understanding of restaurant operations and service standards. • Ability to supervise and coordinate a team effectively. • Good problem-solving and decision-making skills. • Responsible, professional, hardworking and punctual. • Ability to work effectively in a fast-paced restaurant environment. Salary & Benefits: • Salary and other benefits are negotiable based on experience and position.