We're Hiring Customer Support Officer

URGENT_RECRUITMENTTUUO Solutions Limited is looking for potential candidates for it's Customer Support department.𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧:Customer Support OfficerVacancy: 10𝐓𝐲𝐩𝐞: Full-TimeSalary: Negotiable Job Location: From OFFICE (Night Shift Priority)𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐚𝐝𝐥𝐢𝐧𝐞: 06th March, 2025𝐉𝐨𝐛 𝐏𝐮𝐫𝐩𝐨𝐬𝐞:We are seeking a skilled and proactive Customer Support Officer to join our Customer Support Department and maintain relationship with the clients by providing proper support to the Client's from UK, USA, Canada and Australia. If you think you are supportive, customer centric, polite, weild excellent way of communication and love to provide supports then you are the best fit for this position. To be successful in this role, should be able to develop a long-term employment mentality and nurture relationships with potential clients and colleagues.𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:- Deal with customer’s queries/complaints/requests via Chabot and Email.- Maintain logs.- Understand customer needs and follow up with the production team.- Ensure the success of the project.- Statistical analysis and reporting,- Upload and download customer’s projects- Foster long-term relationships with clients.𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧:- Minimun Bachelor's degree from any recognized university.- At Least 2 year experience in a relevant field.- Freshers are also encouraged to apply if they believe they can compensate for their lack of experience with confidence and enthusiasm.- Computer literacy is a must.- Proficiency in English is Mandatory.- Ability to consistently work in Night Shifts is mandatory for this position.- Ability to manage multiple priorities and work independently as well as part of a team.Compensation & Benefits:Salary: NegotiableOther Benefits: Fully Subsidized Lunch/Dinner, performance bonus, overtime allowence, annual salary review, yearly 2 festival bonuses, weekly 1 holidays.Office 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧:𝐎𝐟𝐟𝐢𝐜𝐞 𝐓𝐢𝐦𝐞: Roaster Basis𝐎𝐟𝐟𝐢𝐜𝐞 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 6th & 10th floor, Dynasty Wahid Tower, Panthapath,Dhaka-1205 Website: https://tuuo.io