Job Responsibilities: • Quickly resolve various customer questions and problems. • Ensure order processing, tracking, and follow-up. • Provide customers with accurate information and excellent support. • Ensure an outstanding Customer Experience. Requirements: • Excellent and confident communication skills in Bangla and English. • Skilled in basic computer work (MS Office, Internet). • Responsible and able to learn any new task quickly. • Comfortable working in a collaborative team environment. • Previous experience in Customer Service or a Call Center will be given preference. Benefits: • Professional training and career development opportunities • Daily snacks/breakfast provided by the office • Festival bonus • Friendly, positive, and collaborative work environment