Job Responsibilities: Handle incoming and outgoing calls professionally Book and confirm patient appointments Provide basic information about treatments and services Conduct follow-up calls with patients Maintain and update customer database records Respond to social media inbox and WhatsApp queries (if required) Requirements: Minimum HSC / Bachelor’s degree (Experience preferred) Strong communication skills in Bangla and basic English Polite, well-mannered, and customer-focused Basic knowledge of MS Office and computer operations Freshers are encouraged to apply Experience: 1–3 years Experience in Call Center Salary & Benefits: Negotiable Performance Incentives Festival Bonus Weekly 1 day off Professional and friendly work environment Location: 60 Feet ' South pirerbag ' Mirpur Dhaka -1216