Key Responsibilities: • Monitor and manage comments, messages, reviews, and posts across all assigned social media channels. • Provide timely and professional responses to customer inquiries to enhance user experience. • Manage the end-to-end order process: taking orders via inbox, creating invoices, and coordinating with teams. • Oversee after-sales official formalities and maintain strong relationships with existing customers. • Organize and support Facebook Live activities to boost brand engagement. • Ensure effective and polite communication with all customers. Qualifications & Requirements: • Education: Minimum HSC Passed. • Experience: Minimum 1 year of professional experience in the Jewelry sector. • Business Area Expertise: Experience in E-commerce/F-commerce, Online Sales, and Customer Support is essential. • Skills: Strong knowledge of Facebook Page operations, proficiency in computer and internet usage. • Competencies: Excellent clear and polite communication skills, patience, responsibility, and a customer-friendly attitude. Salary & Benefits: • Salary: Negotiable. Application Process: Interested candidates are invited to apply by sending their updated CV to the contact details provided below. • Email: asiajewelsofficial@gmail.com • WhatsApp: 01322092947