We’re Hiring | Customer Service Representative (On-site) Company: Digimind Pro Job Type: Full-time Work Mode: On-site / Office-based Remote Work: Not available About the Role: Digimind Pro is seeking a confident and professional Customer Service Representative to join our on-site team. The ideal candidate should have basic knowledge of Digital Marketing and a clear understanding of the SaaS (Software as a Service) business model. The role focuses on customer communication, regular follow-ups, and ensuring long-term customer satisfaction and retention. Key Responsibilities: • Communicate with customers through calls, messages, and meetings • Understand customer needs and explain Digimind Pro’s SaaS solutions • Attend customer meetings (online or in-person when required) • Follow up regularly to ensure customer satisfaction and retention • Provide basic support related to digital marketing services and software usage • Maintain customer records and follow-up status • Coordinate with internal teams to resolve customer issues Required Skills & Qualifications: • Basic knowledge of Digital Marketing • Understanding of the SaaS business model • Strong communication and customer-handling skills • Professional follow-up and relationship management ability • Basic computer skills (Email, CRM, messaging apps) • Organized, responsible, and customer-focused How to Apply: Email: digimindproofficial@gmail.com WhatsApp: 01815-007788