Job Description: • Manage client communication, handle inbound leads, and support the sales team by building strong relationships with new and existing clients. • Conduct lead management by understanding client needs, project scope, and budget for interior solutions. • Provide basic consultation for kitchen cabinets, wardrobes, furniture, and full apartment or commercial interiors. • Present expert interior advisors and engineering teams to provide onsite solutions via phone or WhatsApp and set up meetings. • Coordinate with leads to arrange meetings at project sites or the office for detailed discussion and conversion. • Guide clients regarding materials, finishes, and available design options. • Follow up with leads regularly to convert them into confirmed projects and manage payment collection before handover. • Maintain strong, long-term relationships with clients to ensure satisfaction before and after project completion. • Record call details, update CRM systems, and prepare daily reports with analysis for management. Requirements: • Experience: Minimum 1–3 years in telesales, customer support, Interior/Furniture industry, or call center is mandatory. • Gender: Only females are allowed to apply (Senior candidates may be considered based on fit). • Skills: Excellent spoken English and/or Bangla with a clear accent and polite communication style. • Technical: Proficiency in computers, CRM or call center software, and fast typing. • Mindset: Strong sales mindset, negotiation ability, and the capacity to handle pressure and sales rejections. Salary & Benefits: • Salary: Negotiable. • Incentives: Attractive Sales Incentive / Commission. • Professional growth opportunities. • Friendly and dynamic work environment. Application Process: Interested candidates are requested to send their updated CV to the following email address: Email: jobs@solutionprovider.com.bd Subject: Application for Telemarketing & Customer Service Executive